Wednesday, July 27, 2022

If Only...

Saw this today, about how a Florida utility company blocked efforts to make solar panels more accessible - among other things, read the article if you want those details).

Sometimes I wonder how much it would cost to buy one of these power companies. I've heard before that they tend to be rather conservative and set in their ways, and it's a damn shame.

Seriously. They ought to be transitioning from power generation (which will probably be needed regardless) to managing the flow of energy in a grid.

By which I mean... Renewable energy (which may not be as clean as we think given what it takes to make solar panels etc, but I'd like to see expert analysis on the topic) still tends to be inconsistent. Solar panels only generate power during the day, wind mills need wind, etc. So you probably would still need power plants to help smooth out the peaks and valleys, as well as moving energy from generating sources to using sources...

So I suspect you can conceivably have a business plan focused on that.

On the grid, and getting power from a to b. (I've also heard some tantalizing ideas about how you can get also use the grid for internet traffic? Maybe? If I were a Bezos or Musk I'd probably look into that, but whatever).

Actually, realizing that cloud computing networks have similarities to telecom service providers makes me wonder if there's just something about networks like that that could be studied as a topic in general. 

Well, not like I've got the resources to really dig into that. Just seems irritating that the people who do are instead pulling crap like this. 

Wednesday, July 20, 2022

Facts

https://twitter.com/skamille/status/1549743644743196672?t=Je5i5vHDQ7MTf0PxJgKi3w&s=19

Tuesday, July 12, 2022

Work Update

In other news, I'm starting a new job (same company, different team) next month and have been going through some of the training material.

Its interesting. I already knew our company provided billing services to telecom companies, but I'd been thinking about it mostly from the customer care, payment, and calculation of bills side of things... 

I hadn't actually looked at policy and charging functions before. 

I've been reading up on 5G, PCF, and today was looking at edge computing. Unfortunately most of what I find is either too simple or too technical, so not quite answering what I want it too. (not that it has to. I've still got more training videos to watch and my questions may be answered there, it's just that in one video the trainer talked about understanding 5G, so I decided to look around a little before proceeding. Since I change jobs next month anyway, I can indulge my curiosity).

Edge computing reminds me of the AWS training on cloud computing.... And it sounds like telecom and cloud service providers are growing more and more similar. AWS has edge locations, so I kind of understand the concept already...

But when thinking about it from a PCF perspective now I'm wondering about how they manage so many locations. I'm assuming there's a lot, since in 5G they seem even closer to the customer than cell towers, and probably multiple in each area serviced by a tower.

I'm kind of liking the training, and I hope that means good things about the team I'm moving to. 

Control, Side Story

Throwing this out there because it fits well with the previous post. 

Also mulling over some thoughts on chaos vs order, since it kind of relates. I might post something this weekend. 

Sunday, July 3, 2022

Control

 My last post and my current reading material got me thinking about control.

Hmmmm, where to start? Pardon the rather religious language I'm about to use, it's because of my Catholic upbringing and isn't meant to tell anyone to believe or not believe...

There seem to me to be two extremes it's important to balance. On the one hand, God gave us our brains so we could use them... and planning ahead is a large part of that. (As they say - God favors the prepared).

But there's also the notion that we should 'let go and let God'. That can be good, too. It means being open to the world around you, to what it's telling you.

But it can also lead to too much passivity, to forgetting your ability to shape the world around you.

The extremes are to become so focused on planning and controlling that you forget to be open vs becoming so passive that you let the world decide for you.

Hmmm, I don't think I'm explaining that well. Let's try something else.

A long, long, looooooong time ago I played volleyball in school. One of the things I remember is the mental state you have to be in while waiting for the other team to hit the ball over the net. You have to be on the balls of your feet, alert, watching... ready to respond wherever the ball goes. You don't get to control where the team hits the ball, but if you're trained and ready you can respond whichever way it comes.

This also reminds me of an exercise we did when I studied martial arts. We would wait on the mat while everyone else lined up, and the teacher gave each of them directions on what to do as the approached in turn. They might just wave hi, they might try to attack... you had to be ready for whatever came. You had to be able to read their body language, see what was coming, and respond accordingly.

That state of mind is what I really want people to have. Not an attempt to try and control what other people do, but having the skills and confidence to know that you can deal with it whatever comes your way. 

Planning and preparation combined with an ability to be in the moment, to be present, to see what's in front of you and act accordingly.

If people take that planning and preparation too far, it can become like a tennis match in Spy x Family... where the other side cheated in order to ensure their victory. They did all sorts of things (fictional ofc, because this is anime) to make sure they would win. Like putting a device on the ball so they could control where it went, or messing with the net. Any victory they achieved wasn't a victory in tennis, wasn't because of their skills at the game, but because they were able to control the environment to make sure they won no matter what.

I was thinking about this partly because of my latest bit of entertainment... a webnovel called The Regressed Demon Lord is Kind.

The plot is a bit complicated to get into here, so I'll just discuss the relevant parts. Which ofc means some spoilers for the story...

Basically there's a character who became a villain (a Demon Lord) who gets killed by a hero and his team. But he regressed and went back in time. When dying, the hero told him that he hoped in his next life the villain would be kind. So our villain decided to try that.

The thing is, as the story progresses you come to learn that the hero... may not actually be a hero. He also seems to have some sort of time travel ability (though not, apparently, one that made him come from the same timeline as our protagonist). He seems to have deliberately created villains in order to build his team of heroes so he can defeat them. We don't yet know his motives, though it seems likely it's so that he can gain prestige and renown as a hero...

What's interesting is how this plays out with the concept of 'control', because he is definitely trying to control the entire plot.

Not just with creating villains. There's a character that was part of the hero team that our protagonist clearly remembers using a large shield. Except when they meet her, back in time, she's more of a swordswoman. She does have a shield, but it's not that large and isn't her primary focus.

We learn that her companion (the 'hero') keeps pressuring her to switch to the shield, keeps telling her that she isn't actually good with the sword. Even though our protagonist (and another member of his team) think she's quite talented.

This really bothers me for a variety of reasons. If the 'hero' thought he needed a good defender on his team, he could have picked someone else. Or he could have asked her to start using a shield more to help fill in the gaps on the team.

Instead he is trying to manipulate her by making her feel less capable. And in the process he's trying to force her into a path that a) she doesn't really want to do and b) doesn't actually seem to be where her skills lie.

He's making her less than she can be, and for what? To achieve some 'perfect' victory by having a beautiful team of heroes? All of whom fill the roles he wants them to? Leaving aside the pain and suffering the villains he creates do (and suffer, too) she's his teammate. She's one of his colleagues. 

But he can't let her develop to her best self, because he wants her to be something else.

THAT is the line I find... well, it seems silly to say this for a completely made up and fictional story... but blasphemous. Abhorrent. An insult to God.

It's trying to force the story in the direction he wants, not because it's actually the best, but because he thinks it's for the best.

Like... plan all you want. Work hard to make your dreams come true. Try to make the nation be stronger, better, etc...

But there is a line you shouldn't cross, and that line starts with trying to force people into something they're not.

Trying to make them be what you want them to be. 

Trying to make the world fit your narrow vision of what it ought to be, with no regard for the wants and desires of everyone else.

In a way, that's what bothers me with the bs we're seeing with the Republican party today. With their acceptance of what Trump did on Jan 6, as well as the poorly thought out legal judgements of this conservative dominated Supreme Court.

The rules of our system require us to try to persuade each other, to achieve our policy goals through elections...

And these guys are instead trying to force everyone to go along with their narrow and short-sighted vision of who we should be.

It's all of those adjectives I used above. Abhorrent. Disgusting. Revolting. Blasphemous. An insult to God, really.

Pisses me off to a high degree.

I don't mind people trying to achieve their goals, I mind greatly when they trammel on everyone else in order to achieve them.

Friday, July 1, 2022

The Authoritarian Trap

 There are researchers who study what draws people to authoritarianism... I am not one of them. 

In fact, this is pure speculation based on my own experiences, so as always - take it with a grain of salt.

Before we get started, I wanted to talk a little bit about what I saw as a manager. Or rather, based on my experience, why I think managers can easily make certain mistakes.

First, doing everything yourself. If you're fairly competent there are any number of tasks that you can do yourself. And when you do it yourself, you know it will be done right. Done on time, and to standard.

So one of the first hurdles may deal with is realizing that it's sometimes more work getting the people under you to do a task than it is to just do it yourself. 

The problem with that is that there's a reason you're managing a team of people. And it's that there's too much work for one person to do alone. If you decide you're better off handling a task yourself, you're not using your team. You're not building your team. And if you do it too much you will be overwhelmed with work... most of which isn't your job in the first place

So you have to learn to delegate, which means a lot more than simply 'give someone a task and expect them to do  it.'

You have to be clear about what you expect and check in periodically to make sure it's happening on time and to standard. You have to have a timeline for when it should be done, and then backwards plan what tasks should be done in order to make sure you can achieve that goal.

It means knowing the capabilities of your people. Did you give the task to someone new? Who hasn't done it before? 

Then be prepared to monitor them a bit more closely, and check in periodically to see if they're stuck on something, have questions, or need help.

If you assign a task and don't bother to check in until whatever deadline you gave, then be prepared for it to be incomplete or incorrect in some form or fashion. (Unless you assigned it to one of your rock stars, but that can lead to the set of problems I'll address next).

So you have to delegate... and when you find someone capable who can do the task with a minimum of supervision, it's wonderful. Here's someone that doesn't need constant attention. If you give them a task, you know it'll get done and get done right.

Except...

Except they're so fantastic, and it's so much easier working with them, that you may start giving all the important tasks to them. 

And never really address the problems with the rest of the team.

So soon your rock star starts getting burnt out. They may also realize that they're getting paid about the same as the rest of their teammates, and that their teammates aren't doing even half the work. 

That, quite naturally, leads to resentment and anger.

Rock stars are awesome, love them... and if there's something especially important going on you can definitely use them and use them well.

But you can't rely only on them. And doing so lets you skip the whole 'development' bit. You're not building a team and you're not doing the work of managing your people.

You need to either develop the rest of the team so that they can also be your rock stars, or you need to be counseling them for poor performance and building up the case for getting rid of them. (I heard plenty of my fellow managers complain about how hard it is to fire people these days, but really most of the problem is that you have to actually show that you've told your people what you expect, given them the resources to perform at that standard, and demonstrated that they're still not there. That's like... the basics of people management in a nutshell. Well, not necessarily the last point... but setting and communicating standards, providing the resources to achieve those standards, and providing feedback are really the foundation.)

If you don't... then your rock star gets burnt out and leaves, and you're keeping a bunch of dead weight around. 

So okay... no doing everything yourself. Make sure to delegate. Make sure to develop your people. And now yet another common mistake - micromanaging.

That happens when you delegate, but you've learned you can't trust your people to get the job done and done right. So you tend to hover, or constantly ask for updates, or basically check in on the task so much that it distracts and annoys the person assigned to it.

Of course, what's 'micromanaging' can vary depending on the person you're dealing with. Some people, especially if they aren't confident, may want their manager to be around for questions. So exactly how much managing is too much depends... but if the person assigned the task feels as though their manager might as well have done it themselves, that's too much.

So what does all of that have to do with authoritarianism?

Because I think it's easy for managers to make the mistakes I listed above. Most of them follow quite naturally from the situations you deal with, ones where the quick and easy solution hurts your team in the long run. And I think a drive towards authoritarianism can come from the same sorts of situations.

It's natural to get frustrated and annoyed when people seem to be blocking you in your goals.

It's natural to feel as though criticism is a threat to your authority. That someone loudly disagreeing with you is a challenge.

The thing of it is, though... that sometimes that criticism comes from a place of love. I have seen far too many workers who are frustrated and angry... because they cared and saw ways to be better, and yet they felt like they were unheard and ignored.

It's amazing how 'problem children' or 'troublemakers' often can be some of your greatest assets, and far too many managers just want to get rid of them. (There are some who really are troublemakers. I'd say maybe 1 in 10?)

It's funny, too... those outspoken critics often really do just want to be heard. You can listen and explain why whatever it is can't be done, and most of the time they understand. (I've been on the flip side of this too... where I thought something should be done one way and the boss thought it should be done another, and if I can see the logic and know their prioritizing some things differently it's generally fine. You win some, you lose some, and maybe learn you were wrong or that there's a better way of doing things... not a big deal.)

Sometimes those critics have needed experience, something that helps fill in the gaps in your own. They can make things better, make your ideas more likely to succeed.

But you have to listen...

So that's the first mistake - an unwillingness to listen.

Add that in with a tendency to see disagreement and dissent as a threat, and you're well on your way to authoritarianism.

The rest follows rather naturally.

Anyone who disagrees is pushed out, which means you're left with a bunch of 'yes-men' who either share your biases and perceptions, or are hiding any disagreement and telling you what you want to hear.

Anyone or anything blocking you is a threat...

When you have power over them, you get rid of them. If you don't have the power to do that, you need to gain more power so you can.

Any rules, laws, or conventions that block you are dealt with the same way. They're in the way, get rid of them.

Bit by bit you have someone who hasn't gotten rid of every safeguard, every guardrail, everything and anything that could limit their ability to do what they want.

And when they've done that, they've generally created a system where 'yes-men' enable them... where dissent and disagreement are a threat that constantly needs stamped out... where nobody can tell them when they're doing something foolish, or short-sighted, or wrong... where they never seem able to create the future they dream of, so they always have to blame that failure on everyone getting in their way. 

'Everything would be great and the world would be beautiful if it weren't for those nasty XXXX'

And it's pretty much just miserable for everyone. Even for the one at the top, who's supposedly able to do whatever they want.