People have talked plenty about Google, and Microsoft, and social media... And I don't know if it strictly fits the category but my latest exam is Amazon.
I ordered something that was too small, but when I went looking into a way of exchanging or replacing it with a larger size, I went down a rabbit hole of links that didn't allow me to select that at all.
I could return it, or replace it with the exact same thing, but could not replace it with the exact same thing but larger.
I have to wonder if the same holds true for clothes?
Then I went looking for some place I could mention the issue. Instead it was link after link sending me back to the process I already tried, and apparently there's no form where I could mention that. Anywhere.
Guess customer service is a joke now
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